Frequently Asked Questions
Everything you need to know about your Dennison timepiece.
What kind of warranty comes with a Dennison watch?
Every Dennison timepiece is backed by a 24-month international warranty covering manufacturing defects and movement issues from the date of purchase.
How long does shipping take and is it tracked?
We offer insured worldwide shipping. Orders are typically processed within 24 hours, with delivery taking 3-5 business days for domestic orders and 7-14 days for international shipping.
Can I return my watch if I am not satisfied?
Yes, we offer a 30-day hassle-free return policy. The watch must be in its original, unworn condition with all protective films and packaging intact to qualify for a full refund.
Are Dennison watches water-resistant?
Most of our models feature a water resistance rating of at least 5ATM (50 meters), making them suitable for daily wear and light swimming, though we recommend avoiding deep-sea diving.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as flexible financing options via Klarna and Affirm.
How do I adjust the size of my watch strap?
Our metal link bracelets include a sizing tool in the box. For leather or silicone straps, the standard buckle allows for easy adjustment to fit most wrist sizes comfortably.